Warranty Claim Submittal Form

  • Casual Living Unlimited, LLC / Breezesta (the “Company”) has sold its assets and ceased operations effective April 14, 2025.

    Meridian Management Partners, LLC (“Meridian”) has been engaged to administer outstanding claims andmake disbursements to creditors of the Company, including holders of valid warranty claims, to the extent that funds are available for distribution.

    Meridian may disregard any claim which is incomplete, is not supported by appropriate documentation, or is otherwise improper. Any claims submitted under the limited lifetime warranty must strictly comply with the terms and conditions of the warranty.

    After claims are collected, Meridian and the Company will engage in a review of available assets and claims and provide notice to you regarding a determination regarding distributions, if any, to be made on account of your claim(s).

    The information provided herein is intended for informational purposes only and does not constitute a guarantee, promise, or assurance of any kind regarding the timing or amount of payments to be made during the wind down process of the Company.

    The Company expressly disclaims any liability for the timing, amount, or distribution of payments to creditors or any other parties. The final determination of payments will depend on various factors, including but not limited to the validity of the claim, availability of assets, and compliance with applicable laws and regulations. All parties are encouraged to seek independent legal and financial advice to understand their rights.

  • MM slash DD slash YYYY
  • Contact and Shipping Info

  • Where Purchased

  • Guide to Description of Problem

  • The Company’s warranty policy was to repair or replace furniture. At this time, no replacement furniture or parts will be shipped. To evaluate your claim, please help us correctly identify the problem.

    In the furniture industry, left and right arms and legs are identified as you are facing the furniture, not as you sit in it. Please provide the requisite photos for confirmation of left or right. Be specific as to the location of the damage on the furniture. If you have a copy of the installation instructions, write the exact part name in Description of the Problem field under Other. Otherwise, the terms below and an example of the Shoreline Adirondack Rocker parts are included here for guidance in identifying your damaged areas.

    • Arms: Left arm; right arm; under arm support.
    • Leg: Front or back leg; right or left leg; all legs; rocker leg.
    • Back: Back frame; left side frame; right side frame; back slats; back assembly.
    • Seat: Seat frame; seat slats; seat assembly; base assembly.
    • Spreader: A poly lumber piece added for support to horizontally connect each side or legs.
    • Table: Tabletop; table base spreader; end rail such as a perpendicular piece on a tabletop
    • Joint: Where 2 poly pieces are joined/ held together (For example: a crack at joint)
    • Hardware: Seat slings; swivel mechanism; screws; bolts; propel nuts.

    chair diagram

    parts diagram

    parts list

  • Claim Information

  • Breezesta Item #Product NameColorQuantityDescription of Problem 
  • Item numbers can be found in this Product Catalog, on a purchase order, invoice or your receipt.

  • Description of Problems

    • Hardware pulling out
    • Hardware Rusted
    • Splintering, similar to wood
    • Right side (As you face the furniture)
    • Left Side (As you face the furniture)
    • Back Frame Crack(s)/ Break
    • Seat Frame Crack(s/ Break
    • Foot/leg crack(s)/ Break
    • Rocker leg crack(s)/break
    • Arm crack/break
    • Under Arm Support crack/break
    • Seat slats pulled out of frame
    • Spreader
    • Table bowing/warped
    • Color Faded
    • Swivel defective
    • Glide mechanism defective
    • Other (Free Text field)
  • Order Information

  • In order for your claim to be processed, please include the following items with this claim form:

    1. Photos of the Damaged Item(s). Include photo of each furniture item in its entirety in order for us to determine the correct design version, as well as a close up of the damaged area. Please submit at least 2 photos for each furniture item being claimed.
    2. Proof of purchase in the form of your customer receipt or invoice.
  • Drop files here or
    Max. file size: 128 MB.
    • MM slash DD slash YYYY
    • By submitting a claim, you (i) agree that your claim will be deemed fully released, discharged, and satisfied by any payment you accept. By accepting such payment, you agree that Casual Living Unlimited, LLC, Trigon Plastics, LLC, and Meridian Management Partners, LLC will have no liability to you under any circumstances, (ii) acknowledge and accept that no representations regarding payments have been made and you agree to hold the Company harmless for any claims related to the timing or amounts of any payments, (iii) agree that any claims against the Company shall be determined under Pennsylvania law and must be brought in a court of competent jurisdiction sitting in Lancaster County, Pennsylvania.

      By submitting this claim electronically or signing this claim, as applicable, I intend to be legally bound by the terms and conditions hereof, including the release, waiver and choice of law and venue provisions set forth above.

    • In order to prevent delays and enable us to process this claim, please make sure you have completed all required fields and uploaded proof of purchase and photos of each item with the damage clearly depicted. You only need to submit a claim form once, either emailed with the form attached or via this digital form. In order to prevent delays and enable us to process this claim, please make sure you have completed all required fields and uploaded proof of purchase and photos of each item with the damage clearly depicted. You only need to submit a claim form once, either emailed with the form attached or via this digital form.

      If your submission is successful, an on-screen message will show that you successfully submitted. If it does not submit, please page to the top to look for required fields that were not completed or minimize file sizes uploaded. If you are not receiving a success message, please download the warranty claim form to use the electronic Word document. Email the completed form and requested information to cluclaims@keter.com.

      CLU Claims
      1000 Main St
      Unit #2019
      Pittsburgh, PA 15215

      Thank you for being a Breezesta customer!