FAQs

• How do I file a warranty claim:
  Visit https://breezesta.com/ and follow the prompts on the website.
• What will happen after I file the claim:
  After claims are collected, Meridian and the Company will engage in a review of available assets and claims and provide notice to you regarding distributions, if any, for your claim(s).
• I have already filed a claim and thought it was approved?
  After claims are collected, Meridian and the Company will engage in a review of available assets and claims and provide notice to you regarding distributions, if any, for your claim(s).
• How will my warranty claim be satisfied?
  After claims are collected, Meridian and the Company will engage in a review of available assets and claims and provide notice to you regarding distributions, if any, for your claim(s).
• What if I don’t have X, Y, Z listed on the warranty claim form?
  Proof of Purchase and all documentation requested on the claim form is required.
• Should I be submit my claim or should my Dealer?
  A consumer or end user must submit the claim form.
• Is there anywhere I can go to get a replacement Part/Piece of Furniture?
  The company ceased operations on April 14, 2025. There are no parts or furniture available for purchase or warranty replacement.
• I sent an order/credit card info/RFQ but did not receive a reply.
  The company ceased operations on April 14, 2025. Casual Living is no longer accepting or processing orders.
• I have a question that is not addressed here.
  Submit an email with your question to CLUClaims@keter.com.

If you prefer to submit your claim via US Mail please use this form and send it to the address below.

CLU Claims
1000 Main St
Unit #2019
Pittsburgh, PA 15215